Privacy and data collection policy

Protecting your privacy

Family-Friends-Food is committed to protecting your privacy. This privacy policy has been prepared to inform you about Family-Friends-Food’s data processing practices. If you have any queries about this policy, please email helen@family-friends-food.com

How do we collect information?

Voluntarily
We obtain personal information about you when you subscribe to our email newsletter, leave comments on family-friends-food.com, or contact us either using the contact form or by email. This data is provided voluntarily by you.

Automatically
Certain information about you and the device with which you access family-friends-food.com is automatically collected. For example, we may log your IP address, operating system type, browser type, referring website, which pages you viewed, and the dates/times when you accessed the website. We may also collect information about actions you take while browsing, such as which links you clicked. This information helps us to improve the website by providing articles that are geared towards our readers’ interests.

Using cookies
We may log additional information using cookies, which are small data files placed on your browser by family-friends-food.com. We may use both session cookies, which expire when you close your browser, and persistent cookies, which stay on your browser until deleted, to provide you with a more personalized browsing experience
.

What information do we collect?

The types of personal information we might collect includes names, e-mail addresses, URLs, social profiles and location.

How do we use your information?

We may use the information collected in the following ways:

  • To operate and maintain family-friends-food.com and further our business aims;
  • To identify you as a user of the website, and customize the website for you;
  • To send you promotional information, such as newsletters. Each email message will provide information on how to opt-out of future mailings;
  • To send you administrative communications, such as administrative emails, confirmation emails, technical notices, updates on policies, or security alerts;
  • To respond to your comments or inquiries;
  • To provide you with user support;
  • To track and measure advertising on the website;
  • To protect, investigate, and deter against unauthorized or illegal activity.

Third parties

We sometimes use third-party applications to run giveaways and provide additional services. These have their own privacy and data collection policies, which dictate how your data is collected and used.

At no point will your information be given or sold to any other third parties without your permission.

Family-friends-food.com currently uses the following third party service providers:

  1. Google Analytics – this service tracks Website usage and provides information such as referring websites and user actions on the Website. Google Analytics may capture your IP address, but no other personal information is captured by Google Analytics.
  2. Akismet – this service is used to monitor comments for spam. Please refer to Akismet’s privacy policy for further information.
  3. Rafflecopter – this service is used for the collection of giveaway entries. Email addresses are only accessed by family-friends-food.com for the purposes of selecting the winner, who will then be contacted and asked for their postal details in order to send their prize. Please refer to Rafflecopter’s privacy policy for further information.

This list may be amended from time to time at our sole discretion.

Except when required by law, we will not sell, distribute, or reveal your email addresses or other personal information without your consent; however, we may disclose or transfer personal information collected through family-friends-food.com to third parties who acquire all or a portion of our business, which may be the result of a merger, consolidation, or purchase of all or a portion of our assets, or in connection with any bankruptcy or reorganisation proceeding brought by or against us.

Anonymous data

From time to time, we may use anonymous data, which does not identify you alone, or when combined with data from other parties. This type of anonymous data may be provided to other parties for marketing, advertising, or other uses. Examples of this anonymous data may include analytics or information collected from cookies.

Publicly visible information

If you leave a comment on family-friends-food.com, some information you enter will be publicly visible, however your email address will never be shared publicly.  Other users may see your username and website information.

Cookies

Family-friends-food.com uses cookies to store users’ preferences; record user-specific information on the pages that users access; ensure that users are not repeatedly sent the same adverts; customise content based on a user’s browser type or other collected information. Cookies may also be used by third-party services, such as Google Analytics, as described elsewhere in this policy.

Users may, at any time, prevent the use of cookies by family-friends-food.com by adjusting the settings of their internet browser, and may also permanently deny the use of cookies. Furthermore, already set cookies may be deleted at any time using Internet browser settings or other software. This is possible in all popular Internet browsers. However, if users deactivate the setting of cookies in their Internet browser, some functions on family-friends-food.com may not be entirely usable.

Advertising

Display Ads
Family-friends-food.com may use third-party advertising companies to serve content and advertisements when you visit the website. These may use cookies, as outlined above.

Retargeting Ads
From time to time, the family-friends-food.com may engage in remarketing efforts with third-party companies, such as Google, Facebook, or Instagram, in order to market the website. These companies use cookies to serve ads based on someone’s past visits to the website.

Affiliate Programmes
Family-friends-food.com may engage in affiliate marketing, which is done by embedding tracking links into the website. If you click on a link for an affiliate partnership, a cookie will be placed on your browser to track any sales for purposes of commissions.

Family-friends-food.com is a participant in the Amazon EU SARL Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and links to Amazon.co.uk.  As part of this Amazon Associates program, the Website will post customised links, provided by Amazon, to track the referrals to their website. This programme utilises cookies to track visits for the purposes of assigning commission on these sales.

Family-friends-food.com is a participant in the Skimlinks.com programme which uses customised links to track referrals to merchants’ websites. This programme utilises cookies to track visits for the purposes of assigning commision on these sales. Skimlinks.com does not identify individual users. To read the skimlinks.com privacy policy click here: https://skimlinks.com/privacy-policy

Newsletters

You may subscribe to the family-friends-food.com newsletter, which may be used for advertising purposes. All newsletters sent may contain tracking pixels. The pixel is embedded in emails and allows an analysis of the success of online marketing campaigns. Because of these tracking pixels, we may see if and when you open an email and which links within the email you click. Also, this allows us to adapt the content of future newsletters to the interests of the user. This information will not be passed on to third parties.

Your rights in relation to your personal information

Opt-out – You may opt-out of future email communications by following the unsubscribe link which can be found at the bottom of all our emails. You may also notify us at helen@family-friends-food.com if you would like to be removed from our mailing list.

Access – You may request access to the personal information we have about you by emailing helen@family-friends-food.com

Amend – You may contact us at helen@family-friends-food.com to amend or update your personal information.

Forget – In certain situations, you may request that we erase or forget your personal data. To do so, please submit a request to helen@family-friends-food.com.

Please note that we may need to retain certain information for recordkeeping purposes or to complete transactions, or when required by law.

Sensitive personal information

At no time should you submit sensitive personal information to family-friends-food.com. This includes your social security number, information regarding race or ethnic origin, political opinions, religious beliefs, health information, criminal background, or trade union memberships. If you elect to submit such information to us, it will be subject to this Privacy Policy.

Children’s information

Family-friends-food.com does not knowingly collect any personally identifiable information from children under the age of 16. If a parent or guardian believes that we have personally identifiable information of a child under the age of 16 in our database, please contact us immediately by emailing helen@family-friends-food.com and we will use our best efforts to promptly remove this information.

Contact details

If at any time you have any questions related to this privacy policy, please contact us at helen@family-friends-food.com.

Last updated 21 May 2018.

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